FRONTLINE

Public Safety News - August 2026

Act on What Matters: How AI-created Report Summaries Help Shift Sergeants, Lieutenants & Captains Stay Ahead

Keeping up with daily reports no longer means sifting through a mountain of paperwork. Automatic summaries give supervisors a clear snapshot of what’s happening, highlighting key points like what crimes are on the rise, which cases need attention, and where officers should focus their efforts.

Public Safety News - July 2026

Turning Information Into Action: How AI-Powered RealTime Crime Centers Help Agencies Respond Faster

With CAD calls, traffic cameras, bodycams and countless other sources generating information every minute, the challenge isn’t collecting data. It’s making that information useful enough to support decisions while an incident is unfolding. That’s why agencies are leveraging RealTime platforms with AI to bring incidents, intelligence, video, and field resources into one complete view for faster, more informed decision-making.

Public Safety News - June 2026

Seeing the Bigger Picture: How AI-Powered Relationship Mapping Helps Investigations Move Faster

Without the right tools, finding relationships across cases means searching multiple reports and reviewing past incidents one by one. Investigative case management systems with built-in AI uncover those connections faster – automatically linking people, locations, vehicles, and incidents so that investigators can see the full picture.

Public Safety News - May 2026

Eliminate the ‘Second Shift’: How AI Reduces Burnout Across Patrol, Dispatch, and Corrections

Reducing burnout isn’t about one big change. It’s about removing friction wherever possible. When AI is built into CAD, RMS, and JMS, agencies see less time spent on repetitive tasks, fewer errors, and smoother operations across patrol, dispatch, and corrections.

Public Safety News - April 2026

AI + CAD, RMS & JMS: Giving Command Staff a Clear View of Operations in Realtime

True real-time awareness means being able to answer operational questions instantly. If answers require multiple systems, phone calls or waiting on a report, decisions get delayed. Agencies are eliminating those delays by connecting CAD, RMS, and JMS into one unified platform strengthened by built-in AI.

Public Safety News - March 2026

Less Paperwork, Faster Answers: Built-In AI that Keeps Officers in Control for CAD, RMS & JMS

Artificial intelligence is no longer a future conversation for public safety—it’s already helping agencies reduce repetitive work and speed up processes. But not all AI tools are created equal. AI’s true power comes from how well it works within the systems your team already relies on every day: CAD, RMS, and JMS.

Public Safety News - February 2026

Stronger Cyber Defense: How Native Cloud Software Helps Law Enforcement Stay Secure Without Adding Complexity

The challenge for agencies isn’t just improving security. It’s doing so without slowing officers down or creating more work. Done right, cloud-native CAD, RMS & JMS platforms protect your agency while actually reducing the workload on your team.

Public Safety News - January 2026

Dispatch Like the Pros: Choosing the Right Unit for Every Call

Response times, workload balance, and officer safety are all tied to how well dispatch assigns units. Find out how tools like location sharing, intelligent unit recommendations, and automatic response plans are making it easier to choose the right unit for every call, with far less guesswork. 

365 | December 2025

Public Safety News - December 2025

Building a Resilient Agency: 6 Must-Have CAD & RMS Capabilities for Future-Ready Policing

Choosing a new CAD or RMS isn’t just an IT project—it’s a strategic move that impacts every division. The right system cuts paperwork, enhances safety, and reduces stress across dispatch, patrol, and corrections. Here’s how to choose one that keeps your agency ahead. 

Public Safety News - November 2025

One System, One Story: How Integrated CAD, RMS & JMS Prevent Gaps, Save Time, and Improve Safety

When information and processes are scattered across different systems for dispatch, reporting, and jail, mistakes can happen. An integrated platform changes that. One single system for CAD, RMS, and JMS gives one accurate story for every incident – helping officers work faster, share information better, and keep citizens safer.

Public Safety News - October 2025

From Rookie to Ready: Smarter Training and Evaluations with FTO Workflows Built Right within RMS

Bringing new recruits onto the force is just the start. The real challenge is shaping them into capable officers. Built-in FTO work review and evaluation tools in RMS can help simplify training and evaluation, giving FTOs a way to track progress, reduce turnover, and build a strong pipeline of officers.

Public Safety News - September 2025

Training for Success: Why Tech Should Be Part of Every Officer’s Field Training

From body cameras to mobile apps and report-writing software, officers need to know how to use the tools available to them—and use them well. Find out four simple, tech-focused training strategies agencies are using to set officers up for long-term success.

Public Safety News - August 2025

Faster Response: How CAD Tools Like Real-time Alerts and Mobile Apps Improve Dispatch & Firefighter Coordination

Fire emergencies require swift decision-making, seamless communication, and effective coordination across EMS, fire and law enforcement. Modern CAD tools, like text alerts and mobile applications with AI, are helping to improve response times and ensure everyone is on the same

Public Safety News - July 2025

Case Closed: How E-Warrants Help Officers Save Time and Improve Cases

The warrant process has traditionally been time-consuming—printing forms, chasing signatures, and hand-delivering documents. But with the rise of e-warrants, agencies now have a faster, more efficient way to get judicial approvals without leaving the field.

Public Safety News - June 2025

Simplified Dispatch: AI Assisted Non-Emergency call routing in CAD to Reduce Stress

Dispatchers often have just seconds to make the right call. Having the right tools helps dispatchers handle high-pressure situations with greater ease and confidence. From automatic data entry for 311 calls to real-time resource recommendations, find out how agencies are using smart automation to assist dispatch.

Public Safety News - May 2025

Better Supervision: How AI-created Report Summaries Help Shift Sergeants, Lieutenants & Captains Stay Ahead​,

Keeping up with daily reports no longer means sifting through a mountain of paperwork. Automatic summaries give supervisors a clear snapshot of what’s happening, highlighting key points like what crimes are on the rise, which cases need attention, and where officers should focus their efforts. 

Public Safety News - April 2025

Public Safety Apps: Tools to Foster Community Partnership​

Modern law enforcement actively engages the community without adding extra work for themselves. Mobile apps and web pages can automatically work through CAD and RMS. Agencies can partner with the public to tackle crime, ensure safety, and reduce paperwork.

Public Safety News - March 2025

E-Filing Reports: Simplifying Sending Reports to DA and State/Clerks​

Instead of relying on paper forms, e-Filing allows officers to submit reports, citations, case files, and evidence to prosecutors, DAs and courts with the click of a button. Find out how this digital shift is making the entire judicial process faster for everyone involved.

Public Safety News - Feburary 2025

The Cost of Unnecessary Report Writing — and How to Fix It

Accurate reporting is critical to uphold accountability. But what happens when report writing actually slows down policing? The costs – like wasted time & low morale – can be staggering. Learn how agencies are using smarter reporting to eliminate unnecessary costs.

Public Safety News - January 2025

AI in Law Enforcement: Improving Efficiency Across Reports, Dispatch, Evidence, and Jail Operations

With its ability to automate routine tasks and provide real-time insights, AI is helping officers become more efficient, responsive, and effective. From improving dispatch speed to correcting report errors, here are a few practical ways to take advantage of Artificial Intelligence now.

Public Safety News - December 2024

What’s New in Body Cameras: Top Features for Officer Safety & Easier Reporting​​

With advances in AI, body cameras become an automatic extension of RMS, capturing and connecting evidence and simplifying reporting.

Public Safety News - November 2024

Drones or AI? The Real Strength is in the Platform

What makes Drones or RealTime effective is how well it connects and works with CAD and RMS, without creating new work for agencies. Learn how connecting AI, cameras and drones on a single platform with CAD & RMS helps agencies stay ahead of crime and respond to situations faster.

Public Safety News - October 2024

Write Better Reports Faster: 5 Essential Tips Every Officer Should Know

Writing reports doesn’t have to be time-consuming or stressful. With the right tools and techniques, you can save time and deliver reports that are clear, compliant, and ready to stand up to scrutiny.

Public Safety News - September 2024

Faster, Safer, Smarter: Unlocking the Power of AI and NG911 in CAD Systems

At a time when many dispatch centers are short-staffed, CAD systems that bring together NG911 tech and AI are helping to ease dispatcher workloads, improve response times, and keep first responders & citizens safer.

Public Safety News - August 2024

Case Closed: Manage Intel and Evidence in One Complete CMS

With the right case management tools, investigators can better track information and evidence, uncover connections, and move cases forward faster. Find out the top features agencies should look for in a case management system.

Public Safety News - July 2024

The Big Picture: Turning CAD & RMS Data into Supervisors’ Tools

How can you turn CAD calls & incident reports into clear insights that officers and supervisors can act on? See how agencies are using easy-to-understand numbers and visuals – like a heat map highlighting crime hotspots or a web linking suspects and locations – to make faster, more informed decisions.

Public Safety News - June 2024

Work Smart, Not Hard: Empower Officers with Purpose-Built Mobile Apps

Frontline officers using mobile apps for everyday duties report a 70% boost in efficiency – and higher job satisfaction. Now, with the added power of AI, mobile apps for CAD, RMS & JMS can help take capabilities even further.

Public Safety News - May 2024

AI, Mobile & Real-time Video: Using Smart CAD & RMS to Simplify Operations

From purpose-built mobile apps to reports assisted by AI, future-ready public safety tech is designed to save time and maximize your agency’s resources. Here are the top 4 tools to take advantage of now.

Public Safety News - April 2024

Aim, Scan, Done: 4 Ways to Streamline Reporting & Investigations with Image Recognition

Image recognition can speed up paperwork, auto-tag evidence and improve incident response. Agencies with integrated CAD, RMS and Evidence management are already seeing the benefits.

Public Safety News - March 2024

5 AI-Powered Approaches to Closing Cases Faster, Boosting Officer Morale and Strengthening Community Partnership

From hours of video review done in seconds to incident reports completed with zero typing, find out the top ways agencies are using AI to simplify work for officers.

Public Safety News - February 2024

Recruit & Retain the Best: How AI-Powered Public Safety Tech Can Help

Over 90% of new recruits say technology influences their interest in a position. Three simple strategies can help to attract recruits, improve officer retention, and streamline workloads.

Public Safety News - January 2024

Work Smart, Not Hard: Empower Officers with Purpose-Built Mobile Apps

Frontline officers using mobile apps for everyday duties report a 70% boost in efficiency – and higher job satisfaction. Now, with the added power of AI, mobile apps for CAD, RMS & JMS can help take capabilities even further.

Public Safety News - December 2023

A Revolution in Police Reports: How CoPilot.AI Helps Complete Compliant Reports in Minutes - No Typing Required

One of the most transformative new AI-powered features in RMS allows officers to generate a complete report narrative with a single click, freeing up officers’ time for higher-value tasks.

Public Safety News - November 2023

5 Reasons Why AI-Connected RMS + DEMS is the Future

Connected Digital Evidence Management is helping agencies do more without adding extra staff or resources. From faster reports to secure sharing with prosecutors, here are the top time-saving DEMS features.

Public Safety News - October 2023

Recruit & Retain the Best: How AI-Powered Public Safety Tech Can Help

Over 90% of new recruits say technology influences their interest in a position. Three simple strategies can help to attract recruits, improve officer retention, and streamline workloads.

Public Safety News - Sept 2023

A Revolution in Police Reports: How CoPilot.AI Does 90% of the Writing

It’s official: Artificial Intelligence, or AI, is now materially changing Public Safety, and it’s delivering some game-changing benefits to the officers and supervisors

Public Safety News - August 2023

Don’t Automate, Obliterate: Simple tips to make a LEO's job a easier

Do More with Less’ has become the mantra for agencies trying to balance increasing demands on public safety with staff and resource shortages.

Public Safety News - July 2023

AI, Mobile & Real-time Video: Using Smart CAD & RMS to Simplify Operations

From purpose-built mobile apps to reports written by AI, future-ready public safety tech is designed to save time and maximize your agency’s resources. Here are the top 4 tools to take advantage of now.

Public Safety News - June 2023

4 CAD Essentials for Modern Emergency Response

Ease of Use and Real-time information like RapidSOS, Advanced AVL and live video feeds are hallmarks of new CAD systems.

May 2023 Frontline | 365Labs

Public Safety News - May 2023

Recruit & Retain the Best: How Connected Public Safety Tech Can Help

To combat staffing shortages, agencies are using three proactive strategies to attract new recruits, improve officer retention, and streamline workloads.

Public Safety News - April 2023

Level Up Investigations and Road Safety with Connected LPRs

LPR technology that connects with CAD & RMS does more than read license plates. They also reduce crime and traffic incidents.

Public Safety News - March 2023

Aim, Scan, Done: 4 Ways to Streamline Reporting & Investigations with Image Recognition

Image recognition can speed up paperwork, auto-tag evidence and improve incident response. Agencies with integrated CAD, RMS and Evidence management are already seeing the benefits.

Public Safety News - February 2023

AI-powered Body Cams: Smarter, Easier to use, & Connected to RMS

From automatically attaching evidence to reports, to automatic redaction, modern DEMS and connected bodycams save time for officers, investigators and records staff.
DEMS for Police Agencies

Public Safety News - January 2023

5 Reasons Why a Connected DEMS + RMS is the Future

Connected Digital Evidence Management is helping agencies do more without adding extra staff or resources. From faster reports to secure sharing with prosecutors, here are the top time-saving DEMS features.

Public Safety News - December 2022

Maximize your Manpower: 4 Ways to Leverage the Tech Shaping Public Safety

From AI based precision policing to purpose built mobile apps for LEOs, the new tech acts as a force multiplier to save time and maximize your agency’s resources. Here are the top 4 to take advantage of now.
Image Recognition in Public Safety

Public Safety News - November 2022

Aim, Scan, Done: 4 Ways to Streamline Reporting & Investigations with Image Recognition

Image recognition can speed up paperwork, auto-tag evidence and improve incident response. Agencies with integrated CAD, RMS and Evidence management are already seeing the benefits.

Public Safety News - October 2022

Connected LPRs: The tool for investigations & road safety

License Plate Readers that work as one with CAD & RMS are helping agencies not only recover stolen vehicles faster, but also reduce crime and traffic incidents.

Public Safety News - September 2022

Next-gen CAD simplifies 911 operations while providing real-time information like RapidSOS location data, NCIC lookups, and live video feeds.

Public Safety News - August 2022

From automatically attaching evidence to reports, to automatic redaction, modern DEMS and connected bodycams save time for officers, investigators and records staff.

Public Safety News - July 2022

From AI-powered validation to common sense workflows, these tools help agencies reduce reporting time and maintain clean, accurate records with minimal effort.

Public Safety News - June 2022

The most efficient agencies deploy these six tactics to balance increasing demands on public safety with staff and resource shortages.

Public Safety News - May 2022

The latest Public Safety tech simplifies processes to help overcome budgetary and personnel shortages. Here are the top 4 to take advantage of now.

Public Safety News - April 2022

From real-time crime data to streamlined FOIA requests, here are 3 ways agencies can use technology to foster transparency and community partnership.

Public Safety News - March 2022

In just one year since NIBRS became the official reporting standard, over 60% of agencies have successfully made the switch from UCR. Learn 4 simple steps that helped ease the transition.

Public Safety News - February 2022

As technology evolves for first responders, agencies are leveraging cutting-edge tech to pinpoint incident locations, improve intel and minimize response time.

Public Safety News - January 2022

A key component of building community partnerships is making the community feel part of the public safety process. With the right tools, agencies can enhance communication, build trust, and give citizens the opportunity to take a proactive role in their community’s safety.

Public Safety News - December 2021

How AI-powered LPRs can be used for investigations & road safety

License Plate Reader (LPR) technology has become an integral part of intelligent transportation systems with widespread applications in smart parking, traffic monitoring and law enforcement.

Public Safety News - November 2021

Requirements for Stop Data Collection: How to Prepare your Agency

For several states, data collection for traffic and pedestrian stops is becoming a routine requirement for LEOs, and it’s likely that data collection compliance will be expanding nationwide in the near future.

Public Safety News - October 2021

4 Reasons Agencies are Taking Traffic Tickets Digital

With the help of smart eCitation solutions, agencies are making traffic stops faster and safer for both LEOs and the public.

Public Safety News - September 2021

Best Practices for Keeping Data Secure & CJIS Compliant

Smartphones have become an indispensable tool for LEOs – from capturing incident photos to completing reports, the number of uses for smartphones keeps growing.

Public Safety News - August 2021

Reducing Crime with IoT & Video Analytics

Artificial Intelligence has created a unique opportunity to establish safer communities with agencies using AI-based technology to help reduce, prevent and respond to crimes.