INTERNAL AFFAIRS
Build Trust & Accountability,
Not More Paperwork
Not More Paperwork
Manage the entire Internal Affairs process with tools to resolve cases faster, improve oversight, and strengthen public trust.
CASE MANAGEMENT
Manage Internal Affairs Cases from Start to Finish
Track complaints, investigations, and resolutions in one centralized location:
- Keep investigations on track with configurable statuses, due dates, and milestones
- Attach documents, photos and other evidence directly to cases
- Link related incidents and personnel to identify patterns & manage repeat complaints
- Built-in audit trail maintains a complete case history
Connected Records, Complete Context
Complete
Officer History
Access an officer’s complete IA history, personnel file & related records in one place.
Linked
Incident Reports
Automatically connect Use of Force reports and related incidents to IA cases.
Connected RMS &
Case Data
View reports, citations, case files, and other records without leaving the investigation.
Commendations & Feedback
View commendations and citizen feedback to assess overall performance.
Use of Force
Strengthen Use of Force Oversight
- Track Officer History: View use of force history alongside investigations to identify patterns over time.
- Automatic Report Linking: Use of Force reports are automatically linked to officer’s personnel file for quick access.
- Support Early Intervention: Identify officers with increasing force incidents to provide coaching and counseling.
Training & Certifications
Turn Investigations Into Actionable Training
Connect investigation findings with targeted training to improve performance, reduce repeat issues and support continuous improvement.
Assign Training
based on performance trends to support officer growth.
Track Progress
with a complete history of training, coaching, and corrective actions.
Strengthen Accountability
by addressing issues early to help officers succeed.
Complete Audit Visibility
Every Action. Fully Auditable.
Built-in auditing helps simplify system activity monitoring, investigations, and compliance with a detailed record of user actions across reports, NCIC searches and internal messages.
- Case Activity History: Assignments, approvals, and case updates are automatically logged.
- Records & Report Audit: See who accessed, viewed, created, or modified reports, citations, warrants, and other agency records.
- NCIC Query Audit: Review NCIC lookup history for compliance with agency policy and CJIS requirements.
- Direct Message Audit: Maintain accountability with a searchable history of messages sent through 365 DM.
COMMENDATIONS & CITIZEN FEEDBACK
Boost Accountability and Recognition
Capture citizen feedback, recognize outstanding officer performance, and maintain a more complete picture of every officer’s service.
Citizen Feedback
Link citizen feedback directly to employee records with a secure online portal for community input.
Supervisor Feedback
Record internal commendations, recognition and coaching notes to support officer development.
Better Oversight. Stronger Decisions.
Get complete visibility into Internal Affairs operations with real-time insights, case trends, and audit-ready reporting to support informed decision-making and agency accountability.
Support Officers
Track coaching and counseling efforts to promote growth.
Reduce Risk
Proactive oversight helps minimize liability and public complaints.
Build Public Trust
Transparency and accountability strengthen community confidence.
Confident IA Decisions Start with Complete Information
365 Internal Affairs connects complaints, investigations, reports and employee history to give investigators and supervisors a complete picture. Schedule a demo to see how it can help your agency.
